Job Description

Community Health Choice, Inc. (Community) is a non-profit managed care organization (MCO), licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94 hospitals, Community serves over 400,000 Members with the following programs:

* Medicaid State of Texas Access Reform (STAR) program for low-income children and pregnant women

* Children’s Health Insurance Program (CHIP) for the children of low-income parents, which includes CHIP Perinatal benefits for unborn children of pregnant women who do not qualify for Medicaid STAR

* Health Insurance Marketplace Plans that offer individual health coverage that includes preventive care, emergency services, prescription drugs, and hospitalization available to all, regardless of pre-existing conditions.

* Community Health Choice (HMO D-SNP), a Medicare Advantage Dual Special Needs plan for people with both Medicare and Medicaid that combines Medicare Part A and Part B benefits, Medicare Part D prescription drug coverage, and Medicaid benefits with additional health benefits like dental, vision, transportation, and more.

Improving Members' experiences is at the heart of every Community position. We strive every day to make sure that our Members have access to the high-quality health care they need and deserve.

Community is accredited by URAC for its health plan operations. We offer care management programs for asthma, diabetes, and high-risk pregnancy. An affiliate of the Harris Health System (Harris Health), Community is financially self-sufficient and receives no financial support from Harris Health or from Harris County taxpayers.

Skills / Requirements


The Behavioral Health Medical Director position is responsible for providing clinical guidance and consultation to the Behavioral Health Service Coordination and Utilization Management/Appeals Teams. They will facilitate integrated BH Rounds and interact directly with Psychiatrists, Behavioral Health Providers, and other clinical professionals who consult on various processes and programs. The Behavioral Medical Director is part of a leadership team that manages development and implementation of evidence-based guidelines and medical expense initiatives and will advise leadership on health care system improvement opportunities. They are responsible for maintaining the clinical integrity of the program, including timely coverage determinations, medical necessity reviews and determinations, appeals, peer-to-peer discussions, and consultations with providers and other community-based clinicians, including general practitioners. They will work collaboratively with the Health Plan Medical Director, and the Health Plans Clinical, Network and Quality teams.


  • Responsible for making clinical coverage determinations in accordance with the terms of members benefit plans, clinical policies, and objective and evidence - based on written clinical guideline. Adhere to all applicable turnaround time requirements in making coverage and medical necessity determinations, appeal / dispute review decisions, and complaint review decisions, and in notifying members and/or the practitioners in writing, and verbally when required.
  • Provide clinical guidance and consultation to the clinical staff at all levels of care in the benefit plan. Keep current regarding Evidence Based Practices and treatment philosophies including those that address Recovery and Resilience. Knowledge of post-acute care planning such as home care, discharge planning, case management, and disease management.
  • Focus on delivery of cost-effective quality care that incorporates recovery, resiliency and person-centered services for all lines of business. Responsible for Level of Care guidelines and utilization management protocols. Collaborates and coordinates with the BH Sr. Manager and BH Director regarding service coordination and care coordination activities.
  • Actively contributes to achievement of departmental goals, as identified in Departments annual business plan, including, specific departmental process improvement plans.


  • Education/Specialized Training/Licensure: MD/DO, holds a valid Texas license to practice medicine and be registered as a physician in the State of Texas. Board Certified or eligible Psychiatrist for initial employment. Board certification is required. Must meet credentialing criteria.
  • Work Experience (Years and Area): Three (3) years experience as a practicing psychiatrist post residency; Adult Psychiatrist preferred; Child and Adolescent Psychiatry accepted. Experience working with community-based programs and resources designed to aid the State Medicaid and Medicare population required. Knowledge of post- acute care planning such as home care, discharge planning, and disease management.
  • Management Experience (Years and Area): 2 years of management experience
  • Software Proficiencies: Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Other: Advanced education and training; Adult Psychiatrist preferred; Child and Adolescent Psychiatry Accepted

Application Instructions

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