Outreach & Engagement Partner - Community Health Choice - Outreach and Engagement Department
Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health’s robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.
Skills / Requirements
JOB SUMMARY: The Community Outreach & Engagement Partner is responsible for leading activities to achieve membership/enrollment goals in all product lines offered by Community Health Choice through various means, including, but not limited to working with community stakeholders and external partners to implement Community's market engagement and partner strategy as well as executing community events and selling our health insurance products. They will also work closely with other areas to develop and sustain strong relationships with community partners, building and executing community events focused on generating leads that turn into prospective members. Additional responsibilities include designing, implementing and evaluating the effectiveness of community campaigns and prepare detailed reports of projects results and contributing to educational campaigns targeting healthcare providers, members and prospects, while adhering to all federal and state regulations and Community marketing policies and procedures.
1. Education/Specialized Training/Licensure: Bachelor's Degree preferred or experience in lieu of degree
2. Work Experience (Years and Area):
Two-plus (2+) years of outside sales and marketing experience required.
Five (5) years managed care experience; Knowledge of Medicaid, CHIP, STAR+PLUS, and Dual Special Needs Plan products required. Prefer experience working in a volunteer or paid capacity with underserved communities with added knowledge of Social Determinates of Health a plus.
3 years proven project management experience.
3 years-experience coordinating / organizing outreach events and trainings, partnership building, networking with agencies and organizations, and community outreach as well as demonstrated experience in strategic communications planning, health promotion, public health, social marketing, and information dissemination. Experience developing informational materials and presentations is required.
Ability to public speak and present our mission with confidence and professionalism.
3. Management Experience (Years and Area): N/A
4. Software Operated: Must be computer literate. Microsoft Word ,Excel, PowerPoint & Outlook
1. Communication Skills:
Above Average Verbal (Heavy Public Contact)
Exceptional Verbal (e.g., Public Speaking)
Writing /Composing (Correspondence / Reports )
2. Other Skills:
3. Advanced Education: Bachelor's Degree preferred
4. Work Schedule: Weekends
5. Other Requirements:
Must obtain Group Insurance License within 90 days of employment. Strong work ethic and ability to manage multiple and competing priorities. High degree of independent decision making and creative problem solving capability. Strong negotiation skills and customer focused. Spanish preferred. Experience in data gathering, interpretation, and evaluation. Strong interpersonal, presentation, and writing skills. Knowledge and experience using social media tools for information dissemination.
RESPONSIBLE TO: Supervisor/Manager
EMPLOYEE SUPERVISED: N/A