Job Description

Community Health Choice, Inc. (Community) is a non-profit managed care organization (MCO), licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94 hospitals, Community serves over 400,000 Members with the following programs:

* Medicaid State of Texas Access Reform (STAR) program for low-income children and pregnant women

* Children’s Health Insurance Program (CHIP) for the children of low-income parents, which includes CHIP Perinatal benefits for unborn children of pregnant women who do not qualify for Medicaid STAR

* Health Insurance Marketplace Plans that offer individual health coverage that includes preventive care, emergency services, prescription drugs, and hospitalization available to all, regardless of pre-existing conditions.

* Community Health Choice (HMO D-SNP), a Medicare Advantage Dual Special Needs plan for people with both Medicare and Medicaid that combines Medicare Part A and Part B benefits, Medicare Part D prescription drug coverage, and Medicaid benefits with additional health benefits like dental, vision, transportation, and more.

Improving Members' experiences is at the heart of every Community position. We strive every day to make sure that our Members have access to the high-quality health care they need and deserve.

Community is accredited by URAC for its health plan operations. We offer care management programs for asthma, diabetes, and high-risk pregnancy. An affiliate of the Harris Health System (Harris Health), Community is financially self-sufficient and receives no financial support from Harris Health or from Harris County taxpayers.

Skills / Requirements

Job Summary
The Sr. Database Administrator is responsible for the ongoing management, optimization, and support of Community Health Choice's database systems across both on-premises and cloud environments. This includes administration of Microsoft SQL Server, SSRS, SSAS, SSIS, Power BI/Fabric, and Azure-based database services. The ideal candidate will possess advanced technical skills, a proactive mindset for performance tuning and risk mitigation, and the ability to function independently with minimal supervision. 

Availability for after-hours support and strong troubleshooting capabilities are essential.

JOB RESPONSIBILITIES AND CORE COMPETENCIES 
Monitoring and Performance Analysis
Independently conduct SQL Server performance tuning, capacity planning, and system optimization. 
Monitor and validate success of weekly full, differential, and transaction log backups; resolve issues proactively. 
Proactively work to mitigate risks within the database environment and adapt to changing priorities.

System Upgrades & Collaboration 
Partner with application teams for new application testing and database implementation in production environments. 

Schedule and execute SQL server maintenance in alignment with ITIL best practices.

Documentation and Incident Management
Deliver end-to-end technical support and resolution for database incidents
Participate in Disaster Recovery planning and testing initiatives

Database Configuration and Management
Respond to and manage database requests via ServiceNow
Install, configure, and maintain databases; manage SQL objects and user access controls according to the team runbook.

Other Duties as Assigned 
Actively contributes to the achievement of departmental goals, as identified in the Department's annual business plan, including specific departmental process improvement plans.

MINIMUM QUALIFICATIONS: 
Education/Specialized Training/Licensure:

'    Bachelor's degree in computer science, Information Systems, or a related field required. 
'    ITIL (Information Technology Infrastructure Library) certification Required or Must obtain within 6 months of hire required.
'    Microsoft Certified: Azure Database Administrator Associate preferred.
Work Experience (Years and Area): 
'    4 Years in Microsoft SQL Database management, including one or more of the following: SSRS, SSAS, SSIS, Azure Fabric

Software Proficiencies: 
'    Microsoft Office (Word, Excel, Outlook) SolarWinds DPA or equivalent monitoring tool.


 

Application Instructions

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