Job Description

Community Health Choice, Inc. (Community) is a non-profit managed care organization (MCO), licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94 hospitals, Community serves over 400,000 Members with the following programs:

* Medicaid State of Texas Access Reform (STAR) program for low-income children and pregnant women

* Children’s Health Insurance Program (CHIP) for the children of low-income parents, which includes CHIP Perinatal benefits for unborn children of pregnant women who do not qualify for Medicaid STAR

* Health Insurance Marketplace Plans that offer individual health coverage that includes preventive care, emergency services, prescription drugs, and hospitalization available to all, regardless of pre-existing conditions.

* Community Health Choice (HMO D-SNP), a Medicare Advantage Dual Special Needs plan for people with both Medicare and Medicaid that combines Medicare Part A and Part B benefits, Medicare Part D prescription drug coverage, and Medicaid benefits with additional health benefits like dental, vision, transportation, and more.

Improving Members' experiences is at the heart of every Community position. We strive every day to make sure that our Members have access to the high-quality health care they need and deserve.

Community is accredited by URAC for its health plan operations. We offer care management programs for asthma, diabetes, and high-risk pregnancy. An affiliate of the Harris Health System (Harris Health), Community is financially self-sufficient and receives no financial support from Harris Health or from Harris County taxpayers.

Skills / Requirements

JOB SUMMARY: The Claims Analyst is responsible for processing professional, inpatient, and outpatient facility claims using the knowledge of industry standard practices for processing medical claims.  This position will also perform updates based on COB status, eligibility reinstatements, and retro-authorization approvals. This position applies relevant rules and regulations specific to coding, providers, plan benefits, contracts, state, and federal guidelines, as well as Community Health Choice¿s policies and procedures.  This position should possess and demonstrate Harris Health and Community Health Choice values, including trust, integrity, mutual respect, diversity, responsiveness, and caring service. 


1. Education/Specialized Training/Licensure: High School Diploma, GED or Equivalent.
2. Work Experience (Years and Area): 2 - 4 years relevant experience to include: One (1) year In-house healthcare claims operations experience and/or  Two (2) years healthcare claims operations experience.
3. Management Experience (Years and Area): N/A
4. Software Operated: Microsoft Office (Word, Excel, Outlook)
5. Other Requirements: Working knowledge of medical procedures and terminology; Procedure Coding; analytical problem solving.

  • Basic knowledge of claims software usage.
  • Ability to speak, listen and write effectively.
  • Quick learner with the ability to adjudicate professional and facility claims, applying appropriate reimbursement methodologies.
  • Ability to problem solve and work independently.
  • Basic knowledge of claims software usage.

SPECIAL REQUIREMENTS: (Check Applicable Areas)

1. Communication Skills:
Writing /Composing  (Correspondence / Reports )

2. Other Skills:
Medical Terminology
MS Word

3. Advanced Education: N/A

4. Work Schedule: Flexible

RESPONSIBLE TO: Supervisor/Manager


Application Instructions

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